Terms and Conditions

1. Purpose and scope

These Terms and Conditions govern the use of the JetLevel website (jetlevel.biz) and set out the general conditions applicable to the relationship between JetLevel and visitors and potential customers. By browsing this website, the user accepts these terms in full.

2. Services

JetLevel is a marketing, engineering and performance agency that provides, among others, the following services:

• Development of custom artificial intelligence agents;
• Social media management and content strategy;
• Paid traffic campaign management (Google Ads, Meta Ads, TikTok Ads);
• Email marketing and newsletter strategy and automation;
• Website design and development;
• Photo and video content capture and editing.

The information presented on this website about services, results and case studies is for informational purposes only and does not constitute a contractual proposal. The specific conditions of each service (scope, deadlines, values and guarantees) are defined in an individual proposal or contract.

3. Intellectual property

All content on this website, including texts, design, logos, graphics, animations and code, is the property of JetLevel or its respective owners, and is protected by copyright and related rights. Reproduction, distribution or commercial use of any content without prior written authorization is prohibited.

4. Website use

The user agrees to:

• Do not use the website for illegal or unauthorized purposes;
• Do not attempt to access restricted areas or interfere with the site's operation;
• Provide true and up-to-date information in contact forms.

5. Results and guarantees

The results presented on this website (campaign metrics, ROAS, reach, etc.) reflect aggregated data from accounts managed by JetLevel in the indicated period. Past results do not guarantee future results: the performance of any campaign or AI agent depends on specific factors of each business, market and investment.

6. Limitation of liability

JetLevel makes every effort to keep the information on this website correct and up to date, but does not guarantee the absence of errors or interruptions in availability. We are not responsible for damages resulting from the use or inability to use the website, nor for the content of third-party sites to which this website may link.

7. Links to third-party websites

This website may contain links to third-party websites (e.g.: social networks, Electronic Complaints Book). JetLevel does not control or assume responsibility for the content or privacy policies of those websites.

8. Dispute resolution and complaints

In case of dispute, the consumer may resort to Electronic Complaints Book or to an alternative dispute resolution entity for consumer disputes. The applicable law is Portuguese law and the competent jurisdiction is that of the judicial districts of Portugal, without prejudice to mandatory consumer protection rules.

9. Contact

For any questions about these Terms and Conditions: hello@jetlevel.biz · +351 926 686 914