AI agent development

AI agents that work for your company. 24 hours a day.

An AI agent is a digital coworker with superpowers: it understands requests, makes decisions, uses your tools and executes complete tasks, from qualifying a lead to resolving a customer request, without stopping, without failing, without forgetting. We build yours, tailor-made.

Security by design

Your data. Under your control.

We build agents to work inside your company environment. Information is not submitted to public AI tools.

01 / Environment

On-premise processing

We define with you where the agent runs, what information it can access and which integrations it can use.

02 / Access

Only what is strictly necessary

The agent only accesses authorised data and systems. Company data is not used to train third-party models.

03 / Traceability

Logged actions

Audit logs let you track the agent's actions. Human approval points are defined with your team.

With a public tool, information handling depends on that service's terms. With a custom project, the environment, access and logs are defined before implementation.

Illustrative scenarios

Three ways to put AI to work.

These example scenarios illustrate possible applications. They are not client cases or measured results. The scope and goals of each agent are defined during diagnosis.

Example scenario · Real estate

Sales

Qualify enquiries, collect preferences and propose viewings to the sales team.

Example scenario · E-commerce

Customer support

Check order status and escalate situations that need human intervention.

Example scenario · Services

Operations

Triage emails, organise requests and update internal systems with approval rules.

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Before you take the next step

4 questions before hiring whoever builds your AI.

A practical checklist to evaluate the process, data, integration and results. Take it to your next meeting.

Download free checklist · PDF

Read the online version

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Use cases

Onde um agente de AI muda o jogo.

Sales

The problem

Leads arrive outside business hours and go cold before anyone responds.

The solution

An agent qualifies each lead in seconds, answers questions and books meetings directly in the sales team calendar.

The impact

Response in under 30 seconds, 24/7. Pipeline always warm.

Customer support

The problem

The team spends all day repeating the same answers and customers wait for hours.

The solution

An agent trained on your knowledge base resolves frequent requests and escalates to humans only when needed.

The impact

Up to 90% of requests resolved automatically, with measured satisfaction.

Marketing

The problem

Reports, content and campaign analysis consume the whole week.

The solution

An agent generates reports, proposes brand-aligned content and monitors campaign performance in real time.

The impact

Weekly work hours converted into minutes.

Operations

The problem

Emails, documents and disconnected systems create invisible bottlenecks.

The solution

An agent triages inputs, updates your systems and alerts the team to exceptions before they become problems.

The impact

Processes that run on their own. Team focused on what matters.

Finance

The problem

Invoices to reconcile, payments to collect and forecasts made by hand.

The solution

An agent reconciles invoices, sends payment reminders and keeps cash-flow forecasts up to date.

The impact

Fewer collection days. Fewer errors. More predictability.

How it works

From diagnosis to your agent in production.

01

Diagnosis

We map your company's processes and identify where an AI agent generates the most impact: repetitive tasks, support bottlenecks, hours lost in administrative work. Leave this phase with a concrete plan, with estimated costs and return.

02

Agent build

We design and develop your agent: brand personality and tone of voice, knowledge base, decision rules and integrations with your tools: email, CRM, calendar, ERP, WhatsApp. We test with you before going to production.

03

Integration and continuous evolution

The agent goes into operation with full monitoring: every action is logged and auditable. We analyze performance, fix rough edges and expand capabilities. An AI agent gets better over time, and we handle that.

Who builds it

In-house engineering. Real people.

Strategy, AI engineering and on-the-ground content capture. A team that stays with your business from the first brief to implementation.

Duarte, JetLevel team

Duarte

Ana, JetLevel team

Ana

Hugo, JetLevel team

Hugo

Beatriz, JetLevel team

Beatriz

Frequently asked questions

Everything you need to know about AI agents.

What is an AI agent?

An AI agent (or artificial intelligence agent) is a software system that performs tasks autonomously on behalf of your company. Unlike a simple chatbot that only answers questions, an AI agent understands objectives, makes decisions, uses tools (email, CRM, calendar, ERP) and completes entire workflows, such as qualifying a lead, responding to a customer or generating a report, without constant human intervention.

Quanto custa desenvolver um agente de AI?

The cost of developing an AI agent depends on the complexity of the tasks, the integrations required and the usage volume. Simple artificial intelligence automation projects can start at accessible values for SMEs, while agents with multiple integrations and advanced logic require a larger investment. At JetLevel, every project starts with a free diagnosis where we present a fixed proposal, no surprises.

Which companies should use AI agents?

Any company with repetitive processes, support volume or teams overloaded with administrative tasks benefits from AI agents. We work mainly with SMEs and growing companies in Portugal that want to automate customer service with AI, accelerate sales or free teams for higher-value work. If you have a process that follows rules and repeats itself, it can probably be automated.

Quanto tempo demora a implementar AI na minha empresa?

A first functional AI agent is typically ready in 2 to 6 weeks, depending on complexity. Our process starts with a one-week diagnosis, followed by agent build and a period of continuous integration and evolution. We prefer to launch quickly with a concrete use case and expand from real results.

Do AI agents replace people?

No. The AI agents we develop take on repetitive, low-value tasks — the ones no one on the team enjoys. The result is that people gain time for work that requires judgment, creativity and human connection. Our clients use agents to scale without proportional hiring, not to replace teams.

How do you ensure data security?

Each agent is built with access restricted only to the systems and data strictly necessary, with encryption in transit and at rest, audit logs of every action and full GDPR compliance. Your company data is never used to train third-party models. In regulated sectors, we implement additional layers of control and human review.

Book a demo of your futuro agente de AI.

In 30 minutes we show you, using your real processes, where an AI agent saves hours and generates revenue. No commitment.

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